Retail Professional & IT Services Inc (RP&IT Services): Affordable IT Services for Retail Professionals

Follow Retail Professional & IT Services Inc on :

Vincent Sheppard, President & CEO
Vincent Sheppard, CEO and President of Retail Professional& IT Services Inc. (RP&IT services) started his own company after personally noticing the exorbitant rates that IT service companies were charging. Having worked as a consultant for more than seven years in multiple organizations, Vincent observed the overexploitation of customers by these IT service companies. Upset by this, he decided to offer services at a reasonable price—that adhered to both client needs and budget constraints—by developing superior services, giving RP&IT Services a competitive edge over others.

Examples are a plenty—retailers have to pay 80 dollars and 10 cents or more on every transaction for a credit card processor in the store. Moreover, since IT consulting companies are well aware of the fact that retailers have no choice than to use their services, these companies are often overcharged. RP&IT services is breaking down this status quo by offering their services to retailers at standard hourly rates without charging extra for nights or weekends services. Because RP&IT clients are business oriented sales people and not technology professionals, the company work with them as technology partner and fulfills their every technological requirement.

In the financial sector, bank protocols have changed a lot in processing sales with technological advancement. For instance, in 2015, all the credit and debit cards in the US were integrated with EMV chip technology. This forced all merchants in the US to get their systems prepared for new card readers, which cost upwards of $15000. The cost of card reader integration may vary depending on the type of sales systems such as retail pro or t-mark retail and could reach up to $40000. To remedy such high-cost, RP&IT services offers affordable integration, to provide a platform for merchants where they can continue to use the basic systems received from the bank. However, the Point of Sale (POS) software controls and manages all document operations like producing transfer slips and receiving vouchers. If one of them went wrong, it creates discrepancy that has a trickle-down effect, which can affect the stores, corporate offices, and reports. Hence, RP&IT services support its clients, helping them maintain operations, keeping them abreast of the problems, to help them avoid or solve them.
Knowing the ins and outs of a luxury retail operation from front to back, RP&IT services is also an outsourced fully functional IT department that handles everything from changing out a computer to changing network ports to integrating a disaster recovery system. Certified by one of the biggest POS software companies in the world Retail pro, and the industry gold standard CompTIA, engineers and technicians of the company, assist merchants in balancing their web store and physical store to stay in the competition.


Keeping their services as flexible as possible and their relationship with customers practical, RP&IT services make technology accessible in three-layer backup system so that the data can never be compromised. The everyday data is stored in three places i.e. the client’s server or network attached storage device onsite and two clouds

Keeping their services as flexible as possible and their relationship with customers practical, RP&IT services make technology accessible in three-layer backup systems to ensure data is never compromised—everyday data is stored in three places i.e. the client’s server or network attached storage device onsite and two clouds. Recently, RP&IT services helped a company in New York that was in the business of floor installation in digitalizing their work process. Every task of the company was handled manually earlier, which was time-consuming, but after the creation of the accounting system and trained staff, the process became faster and smoother, resulting in increased productivity.

Using Oracle, the company is currently working on developing its own Windows compatible POS software, with integrated accounting and CRM system.

Company
Retail Professional & IT Services Inc

Headquarters
New York, NY

Management
Vincent Sheppard, President & CEO

Description
RP&IT Services Inc. is a company with the goal to deliver technology-related assistance and services. The company provides solutions which are customized according to the needs of the client company. With a flexible set of prices, the service provider caters to businesses no matter the size of their budgets. The company specializes in RetailProfessional& IT Services, which includes on-site as well as remote tech support facilities and support for all kinds of applications. Virtualization, IT consulting, cybersecurity, and business planning, all come under the ambit of the solutions the company provides

Retail Professional & IT Services Inc