Universal, in its early years was comprised of a small group of dedicated network and systems consultants, which were catering to the financial services industry with customized technology solutions. Soon they became a global entity, establishing relationships with remarkable technology partners, like Cisco, F5 and EMC, and clients, from diverse sectors such as Financial Services, Healthcare, Aviation, and Government organizations.
Universal is a trusted Gold partner of CISCO, and has partnered selectively with other industry leading manufacturers, which in confluence have enabled the firm to convert the goals of its clients into reality. In order to be consistent with delivering reliable services, the company has opted to avoid mergers and perks of going public to evade the perplexing scenarios that follow after. Universal follows its own principles and values, which has proven to be the driving force behind it. “Our service offerings and general business model makes us different from other competitors. Since the company’s foundation in 2000, we have maintained a steady and organic growth that has enabled a staggering 95 percent customer retention rate,” explains Anthony Cennami, SVP at Universal.
The experts at Universal make client’s objectives their priority with exhilaration.
What Lies Next
After establishing itself as a leading solution provider, Universal is now launching its first cloud service offering, a CISCO certified, Cloud service Hosted Collaboration Solution to make itself an all-in-one complete package for its customers. BC/DR as a service and other traditional datacenter infrastructure as a service offerings further position Universal as a whole technology partner and solution enabler. Leveraging these services, along with strong partnerships with its partners Cisco, F5, EMC, VMware, and VCE, Universal plans to continue developing and delivering business enabling technologies and solutions to further equip its clients to meet the demand of an ever changing technology landscape.
Evidenced further by their regional expansion and new office in Boston, MA which opened earlier this year, Universal is excited to continue growth both in services and geography, and ultimately to leverage that investment to continually improve and expand service to their clients.