Tim Rettig, President & CEOCloud computing is creating a paradigm shift by delivering hosted services through the internet with unabated cost benefits and business innovation. Companies are embracing the technology with open arms and moving all of their critical business applications to the cloud. However, as organizations use an ever-expanding list of cloud technologies and providers the users do not really know who to contact when something does not work. Simplifying these complexities is Cincinati based Intrust IT, a provider of ongoing comprehensive support that acts as the single point of support for all of the different cloud services that could be in use in an organization. "We are in the unique position to assist small and medium sized companies quickly adopt the features, scale, and cost effectiveness of the cloud," summarizes Tim Rettig, President and CEO, Intrust IT.
Founded in 1992, Intrust IT makes cloud adoption easy and provides ongoing comprehensive support that covers many different cloud providers as well as user support all the way down to individual personal devices. The company offers a full-service helpdesk that consistently exceeds 99 percent user satisfaction and monitor and manages IT infrastructure for its clients. Irrespective of where the infrastructure is located, be it on site, in data centers, or running in the cloud, the company puts together strategic technology roadmaps for its clients and then keeps them on course.
A Cut above the Rest
The unique company that has won several major clients who trust them blindly has adopted a one of a kind methodology to be a notch higher than its competitors. "Our focus on the end-user as a real person sets us apart. We understand that the productivity of that real person is affected not only by the technology in use, but also the interaction with other human beings who service that technology.
Intrust IT makes cloud adoption easy and provides ongoing comprehensive support that covers many different cloud providers
One of our three core values is happiness and we strive to deliver happiness to end-users through our service," explains a proud Rettig.
Courtesy their special personal approach to delivering solutions the company's happy clientele includes several regional organizations under the verticals of Non-profits, K-12 schools, local government, financial services, HVAC services. To name a few, Best Upon Request, Business Information Solutions, Habitat for Humanity, Council on Aging, The Cincinnati Symphony Orchestra, , Perfection Group, Lakota Local School District, Miami Township, Blue Ash, Nergeco, Prolanthropy, REACH Magazine, Retirement Corporation of America, Westminster Financial, Enterprise Vending, and Wild Flavors are some of their clients.
The Road to Success
Intrust IT has made the Inc. 500|5000 list the last three years and has also been a finalist for the past three years for Cincinnati's best place to work. The company intends to chase that award until they rightfully win it. "We have set some ambitious goals for ourselves and have an engaged staff who are working every day to make them happen," adds Rettig. Intrust IT's vision is for its clients to have half as many issues with their technology, and that the company will solve those issue twice as fast.